Navigator Global Cookie Policy
Our website uses technology to collect information about its use, to distinguish between users, to help us provide you with a good experience and to allow us to improve the site and the service we offer. This means that when you visit our website, cookies or similar technologies will be placed on your computer or other device.
We reserve the right to update or amend this data protection statement from time to time. We will post the updated version to our website. The policy was last updated on 10102025. Historic versions can be obtained by contacting us.
What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you visit our website. A cookie file is stored on your device and allows us, or our third-party partners (see below) to recognise you and make your visit easier and more useful to you when you revisit our website. In addition to cookies, we also use similar technologies for data storage and retrieval, such as local shared objects or flash cookies, web beacons and tracking pixels. These technologies enable similar functionality to cookies and are described later in this policy.
How does Navigator Global use cookies?
Cookies allow us to recognise users (where appropriate), through a unique identifier, tailor the content on our website to fit the needs of our website's visitors and helps us improve the user experience. Without certain types of cookies enabled, we can't guarantee that the website and your experience of it are as we intended it to be.
We use cookies to obtain information about your visits and about the device you use to access our website. Please note that the data collected through these cookies may be shared with trusted third parties for analytical and or marketing purposes.
This includes where available, your IP address and pseudonymous identifiers, operating system and browser type and, depending on the cookie, also includes the reporting of statistical data about our users’ browsing actions and patterns. Here are some examples of how we may use cookies
- If you ever ask us to ‘Remember my ID’ to allow you to log on more easily, we’ll use a cookie to make it work.
- Our website analytics services, categorised as ‘Experience and insight’ in the tables below, use cookies so we can see how visitors reach our website and the path they take through it. This helps us improve our service to you.
Types of cookies
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our website:
Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our website remember what you chose on the previous page, avoiding the need to re-enter information and improve your experience whilst using the website.
Persistent cookies stay on your device after you’ve visited our website. For example, so that the website remembers you the next time you use it. Persistent cookies help us identify you as a unique visitor.
Third party websites
Our website may link through to third party websites that may also use cookies and similar technologies over which we have no control. We recommend that you check the privacy and cookies policies of those websites for information about the cookies they may use and the collection of personal data. Except as required by data protection laws, we can’t accept any responsibility for any cookies or similar technologies used on these third-party websites. A list of third parties that Navigator Global partners with can be found on this page: https:// navigator.global/gb/en/partners-share
Tracking technologies in our emails
As well as the cookies we use on our website, we use tracking technologies such as web beacons and link tracking in emails. These technologies allow us to improve the quality of our communications and personalise your experience.
Web beacons help us understand whether you’ve opened an email, what time and date that was, how often you re-open it, what sort of device and software you used and your IP address.
Link tracking helps us understand who has clicked through from an email to visit our website. We use a unique link in each email, so when you click on one of these links you are first redirected to our mailing company server, which logs the click, before arriving at the relevant page on our website.
Don’t want tracking technologies in email?
If you don’t want to accept tracking technologies, you can choose to:
Not open any of our emails
Avoid clicking any links if you’ve opened an email, or
Set your browser security settings to block all cookies.
The cookies we use
Below is detailed information about the cookies we use, including their name, duration, and a brief description of their purpose
Essential Cookies
Essential cookies: These cookies are essential for the running of our website and are always set to ‘on’.
They cannot be disabled for the following reasons:
- They allow us to remember your cookie preferences;
- They allow us to see if something isn't working properly, so we can fix it quickly.
The table below details some the essential cookies that we may use.
Cookie | Name | Description |
AWS | Ravuser | Used to track usage of the embedded video player. |
AWS | Affinty | This cookie is used to maintain user sessions by setting an affinity cookie with a hash value containing the session details, ensuring subsequent requests with the affinity cookie are routed to the same backend server for maintaining stickiness. |
AWS | CognitoIdentityServiceProvider.LastAuthUser | Is used to track the users current access within the platform and grants access to gated content |
AWS | CognitoIdentityServiceProvider.deviceKey | This cookie is used to uniquely identify the device of the user. It helps Amason Cognito remember devices for future sign-ins, thus potentially improving security by checking the authenticity of devices. |
AWS | CognitoIdentityServiceProvider.oauthMetadata | This cookie may store metadata related to OAuth protocols used in authentication processes, including information required for OAuth flows and interactions with identity providers. |
AWS | serviceUserID | represent a unique identifier associated with a user logging into the service |
AWS | CognitoIdentityServiceProvider.signInDetails | Contains information related to the user's sign-in state, potentially including timestamps, IP addresses, or session details specific to the user's login events. |
AWS | CognitoIdentityServiceProvider.refreshToken | This is used to store the refresh token, which allows a user to obtain a new access token after the initial one expires without needing to reauthenticate. It's crucial for maintaining a session without requiring constant user re-login. |
AWS | CognitoIdentityServiceProvider.randomPasswordKey | Used as part of the password management system, involved with generating or storing temporary passwords or keys for user accounts. |
AWS | CognitoIdentityServiceProvider.clockDrift | This cookie helps to manage the difference in time between the local device clock and the server clock. It's important for validating tokens whose validity might depend on time synchronisation |
AWS | CognitoIdentityServiceProvider.deviceGroupKey | Similar to deviceKey, this likely handles a broader grouping of devices, potentially used in scenarios where devices are categorised into groupings for easier management or tracking. |
AWS | CognitoIdentityServiceProvider.idToken | This cookie stores the ID token, which contains information about the user authenticated and is used to verify the user's identity and grant access to specific resources or services. |
AWS | CognitoIdentityServiceProvider.accessToken | This stores the access token, typically used to authorize access to resources and APIs within the application. It confirms what the user is allowed to do within the service |
OneTrust | OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a normal lifespan of one year and contains no personal information. |
OneTrust | OptanonConsent | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the user’s browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
Non Essential which includes Experience and Insight and Marketing.
Experience and insight cookies: These cookies help us to make sure you have the best possible experience on our website:
- they help us to make the website easier to use and help you find what you need more easily;
- they help us to test and improve the content you see; and
The table below details some of the experience and insight cookies that we may use.
| Cookie | Name | Description |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. For more information about Google’s processing of your personal data, please consult Google’s Privacy & Terms site. | |
| _ga_xxxxxxxxxx | Used by Google Analytics to identify and track an individual session with your device. |
Marketing
Marketing cookies: These cookies help us manage the online advertising you see from us:
- they allow us to control how often you'll see our adverts online;
- they allow us to show you more relevant messages and offers; and
- they make your online journey better and more consistent.
Disabling these cookies won’t stop you from seeing our advertising. You may see more adverts from us and they could be less relevant to you.
The table below details examples of marketing cookies that we may use.
Cookie | Name | Description |
Adobe Marketing Cloud | AMCVS_9C3940D7546235980A2%40AdobeOrg AMCV_9C3940D7546235980A2%40AdobeOrg | It stores a unique visitor identifier and uses an organisation identifier to allow a company to track users across their domains and services. |
Doubleclick | IDE | Identifies information about you to prevent you being shown advertising you have seen before. |
Lidc li_gc | Identifies information about you to make sure advertising is relevant to you. | |
Microsoft | SRM_B | Ensures advertising you see on our website is relevant to you. |
Youtube | CONSENT | Ensures you see videos relevant to your location. |
Changing your cookie preferences
By selecting ‘Manage my settings’ below, you can accept, reject, or personalise your choices to our use of non-essential cookies and / or similar technologies.
Deleting and controlling cookies in my browser
Most web browsers allow some control of most cookies through the browser settings. If you wish to remove or block cookies, you can do so by configuring your browser settings. If you have accepted cookies from third parties, you will need to delete them from your browser settings or by using tools provided by those third parties.
Find out how to manage cookies on popular browsers:
Google Chrome
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org.
Take a look at our Privacy policy