Help centre

We're here to help. Explore our Frequently Asked Questions to get in touch with our Support team:



FAQs

Navigator Global is a digital platform designed to help your company grow internationally.

You might be well-established and searching for efficiencies. Or, maybe you're just starting out. Either way we're here to support you at every step of your global trade journey.

There are 3 main ways:

  1. Get access to our expert reports, insights and global intelligence.
  2. Create Action Plans – step-by-step guides, tailored to your business, showing you how to achieve your specific goals.
  3. Connect with our global network of verified companies - specialists in every aspect of international trade. Premium membership only.

But that’s just a quick summary - find out more here.

You can join Navigator Global here – we'll guide you through all the information we need.

You’ll need to be a registered company in the UK – that's the main part – along with the usual contact information.

Once you sign up, we’ll also ask you some questions about your business. This helps us tailor the content and services you see.

You can pay securely with any major debit or credit card.

You can update your card details at any time, as well as see your billing history.

If you have the Standard membership, you can upgrade to Premium membership at any time.

If you have the Premium membership, you can change to Standard at renewal. You can do this earlier, but you won't get a refund for any outstanding time – so it makes sense to stay with Premium until the end of your plan.

If you cancel your membership entirely, you’ll still have access until the end of your current billing period.

Need help? Contact our support team and we’ll do everything we can to help.

Absolutely, you can update your personal and business details at any time.

Keeping your profile up to date helps us show you the most relevant content and services to hit your global trade goals.

If your company works in international trade – whether in logistics, legal, finance, compliance, or beyond – we’d love to hear from you.

Get in touch with our team to explore possibilities.

Contact our support team here and we’ll get back to you as soon as possible.

We’re happy to help with anything you need.